Service Advisor
Bathurst Toyota
Bathurst Toyota is part of the Peter Warren Group, one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Melbourne and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,800 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.
As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.
Responsibilities:
- Being the first point of contact for our customers, you will determine their requirements
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding manufacturers Customer Satisfaction targets
Requirements for the role will involve the following:
- Full work rights in Australia
- Experience in a similar role within a Retail or Service related environment
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Current drivers licence
- Be able to work in a team environment
- Demonstrate care and attention to detail